Shipping

All ROTEX products are delivered using the courier delivery service Nova Poshta.

Tariffs.

Delivery time from Kiev to Ukraine is indicated on the website.

Payment of goods is possible by cash on delivery upon receipt or to the current account.

The order is received according to the rules of the delivery service.

We recommend checking its integrity, completeness and appearance.


The refund of funds paid by the Buyer takes place under the conditions stipulated by the Law of Ukraine "On the Protection of Consumer Rights".

We pay attention to:

You can return a new product without signs of use within 14 days from the moment of purchase (receiving such a product).

WARNING! Not all categories of goods are subject to return in accordance with the Law "On Protection of Consumer Rights".

You can return the product if:

• when inspecting a new product, the color or size did not suit you;

• the product is not what you expected;

• the product does not correspond to the description or photo;

• goods of inadequate quality.

The product must not lose its appearance. The packaging, sales receipt (or delivery note), warranty card must be saved.